Your Benefits using Pre-Check-In

Your Benefits using Pre-Check-In

Your Benefits using Pre-Check-In

April 5, 2023

At Villa La Valencia, pre-check-in is the perfect way to make your stay even more enjoyable. Pre-check-in allows guests to skip the lines at check-in and go directly to their room upon arrival. All that is needed is to fill out a simple form online before arriving at the hotel. This form includes basic information such as name, address, and contact number. Once this form is completed, guests will be able to enjoy a hassle-free check-in experience when they arrive at the hotel. Pre-check-in also allows for faster processing of payments and room keys, making it easier for guests to get settled in quickly.


How does it work?

Villa La Valencia Beach Resort and Spa is pleased to offer you an easy and convenient way to manage your reservation – the online Guest Portal. By clicking on the link in the reservation confirmation email you will receive, you will be able to access the online Guest Portal and fill out all required information. This portal allows you to make changes to your reservation, view additional services available, and more. With this user-friendly portal, managing your reservation has never been easier!


What information is required?

As part of the registration process, we require all guests to provide their contact information and a selfie image for verification. This is an important step to ensure that all our guests are who they say they are.

We understand that providing your personal information and a selfie can be a bit intimidating, but it’s necessary for security purposes. We guarantee that all the information you provide will be kept secure and confidential. Thank you for taking the time to fill out your contact info and upload your selfie image.


How is this information used?

In order to ensure the safety of our guests and enhance their experience, we use the Selfie of each guest as a verification of identity for our RFID wristbands. This helps us to provide secure access not only to your room but also for all orders at our restaurants and bars. The RFID wristbands are equipped with advanced technology that allows us to quickly identify each guest and verify their identity using their selfie. This ensures that only the dedicated wristband owner can use the wristband to make orders, providing a safe and secure environment for everyone.In order to ensure the safety of our guests.

Read more about the use of our RFID wristbands here.

We have implemented a number of measures to ensure the safety and security of our guest’s personal data, such as encryption technology, secure servers, and firewalls. We also have a strict policy in place regarding how we handle customer data.


What are your benefits?

Your primary benefits is skipping the lines upon arrival at the Villa La Valencia Beach Resort & Spa. But you also benefit from many other advantages:

  • Manage your reservation and payment comfortably online.

  • Upgrade your room or extend your stay.

  • Add your guests so all travellers benefit from starting their vacation right upon arrival.

  • Inform us about your preferences and/or any allergies we should be aware of.

  • You can choose and book activities and tours in advance.

  • Make your airport pickup and drop off reservation.

  • Book your dinner reservation at your favourite restaurants.

  • Again skip the lines in the lobby at checkout using the online checkout option.

Last but not least you will keep all your information for any return visit making your pre-check-in process a matter of only a few mouse clicks.


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